FAQ

Are the products fresh?

The products you find on the e-commerce platform will always follow the nature lifecycle. This is the reason why we want to apologize in advance if you will not always find the same product in different periods. Since this is our last purpose, to guarantee a high qualitative standard, we cannot promise the availability of each product during the year

 

When can I order?

 

The platform is available 24 hours a day.

 

Is it necessary to reach a minimum order?

It is not necessary.

However, each order includes, in addition to the price of the products, a shipping cost of €10. In case of a minimum order of €50, shipping cost will be free.

 

 

Return of a product

Products purchased can be returned with no additional costs within a week the product has been received. They must be still packed and they can be returned just in case there was a mistake made by the platform.

Products can be returned in any case if they are in an evident state of poor conservation