TERMS OF USE

Privacy Policy

Information pursuant to EU Regulation 2016/679 ("GDPR")

1. WHO TREATS YOUR DATA?

Data Controller

Marricrio Soc. Coop. in staff of his lawyer represented pro-tempore, with registered office in Via Giacomo Puccini 30, 95131 Catania (Ct), C.F. and VAT number no. 05454080879 (referred to as the "Company", "we", "our", "us").

Responsible for the protection of personal data (DPO)

We have appointed a person responsible for the protection of personal data (Data Protection Officer) pursuant to art. 37 of the General Data Protection Regulation n. 2016/679 ("GDPR"). We remind you that you can at any time contact the DPO and send any questions or requests regarding your personal data and respect for your privacy by writing to the following email address info@capperi.coop

Other subjects

Your personal data may be brought to the attention of our collaborators, belonging to the categories of administrative, commercial, legal, accounting employees or administrators of IT systems, depending on the treatment, which, acting under our direct authority, are appointed managers of the treatment and receive adequate operational instructions in this regard. The recipients of your data also include third party service providers related to payments, shipments, marketing services, hosting providers and suppliers of information systems engineering services, IT companies or companies specialized in market research and 'data processing with which we enter into agreements that require them to adopt appropriate technical and organizational measures to protect your personal data. Your data may also be transmitted to the police and judicial and administrative authorities in accordance with the law.

We can also transfer your personal data in the event of sale or transfer in whole or in part of our business or our assets (even in the event of reorganization, break-up, dissolution or liquidation).

In no case shall we transfer or sell your personal information.

Your personal data may be transferred outside the European Union to be processed by some of our service providers. In this case, we ensure that this transfer is carried out in compliance with the legislation in force and that an adequate level of protection of personal data is guaranteed in accordance with the provisions of this Privacy Policy, based on an adequacy decision, on standard clauses defined by the Commission European or on Binding Corporate Rules. In the event that your personal data is transferred to third party suppliers established in the United States, the data may be transferred to them if they have presented a self-certification pursuant to the Privacy Shield scheme (the so-called "Privacy Shield") in relation to type of data to be transferred, which requires them to provide similar protection to personal data shared between the EU and the United States.

2. WHAT TYPES OF DATA DO WE COLLECT?

Personal data means all information relating to the user that allows us to identify him, such as the name, contact details, payment details and information on his access to the Site. When you sign up to our Site, you create an account, use our services or contact our assistance service, we collect some of your personal data. Some of the aforementioned data are provided voluntarily by the user himself while others we collect automatically.

Data provided voluntarily by the user

The Site offers users the possibility to voluntarily provide personal information through, for example, the creation of an account, the purchase / sale of products through our Site, the insertion of a review or comment, the compilation of the return service or when you contact us to leave us your comments or opinions. We remind you that you can subscribe to the Site and create an account also using a social network account, such as a Facebook account. In the event that you register through this mode by releasing the required authorizations during registration, we will receive the information of your social network account, such as name and surname, position, basic personal data.

When I use the Site as a Seller, the contents and images inserted in your online showcase will also be visible to other users; in the same way, as you leave comments and reviews in the appropriate sections of the Site, the contents of your reviews, your name and your photo (if uploaded) will be visible to those who access the Site.

Sensitive data

We do not process sensitive data, or details on physical health or mental health, on the alleged commission of criminal offenses or convictions, however, if you spontaneously share any of this information with us, we will only treat this data with your explicit consent.

Third-party data

If you decide to provide third-party data, make sure that these subjects have been previously and adequately informed about the methods and the purposes of processing indicated here. In relation to this hypothesis, you act as an independent data controller, assuming all legal obligations and responsibilities.

Data of minors under 16

In this regard, we would like to remind you that if you are under the age of 16 you cannot provide us with any personal data, and in any case we assume no responsibility for any false declarations you provide. If we become aware of the existence of false declarations we will proceed with the immediate cancellation of any personal data acquired.

Navigation data

We collect the following data through the services you use:

technical data: This category of data includes the IP addresses or domain names of the computers you use when you connect to the Site, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used in the submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to your operating system and IT environment. These data are used only for statistical information (therefore they are anonymous), to check the correct functioning of the Site and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this possibility, the data on web contacts do not persist for more than 7 days.

data collected using cookies or similar technologies: for more information, please visit the "Cookies" section.

3. FOR WHAT PURPOSE DO WE TREAT YOUR DATA?

a) To guarantee access to our site and use of our services

When you use our Site and its services, we will use your personal information to allow you to register on the Site and create a personal account, to verify your identity as a user of the Site, to allow you to buy / sell products and, where appropriate, make the products purchased, to provide you with customer service support and to resolve any problems you have reported, to send you necessary communications (such as confirming the purchase order or confirming the payment order or remembering products on your cart) as well as for provide you with all the additional services described in the General Conditions.

b) For information regarding products, services, events and other promotional purposes

If you have expressly given your consent or if we have a legitimate interest (pursuant to applicable law), we will use your information to update you about products and services offered by us as well as to inform you about the Company's promotional, commercial and advertising activities or of third-party business partners by e-mail, SMS or whatsapp; only if you are a professional we can advise you of such promotions and events by phone call through an operator or customer care service consisting of offering dedicated services during sales and after-sales. Furthermore, subject to your prior consent or if we have a legitimate interest (pursuant to applicable law), we will be able to use your data as part of market research and surveys to determine your satisfaction, by e-mail, text message or whatsapp, in order to improve our services and the relationship with our users

c) To offer you a personalized service

If you have expressly given us your consent, we use your information to analyze your consumption habits and choices, in order to offer you a personalized service in line with your interests and to improve our commercial offer.

d) To improve the services we offer through the Site

We will use the data provided to improve the services we offer through the Site and your experience in buying / selling products. In particular, we will be able to analyze the use and measure the effectiveness of our Site and our services for a better understanding of how it is used in order to improve it, as well as involve and retain users.

e) To guarantee our rights, property or data security

We may also use personal data in connection with the use of our Site to prevent or detect fraud, abuse, unlawful use, violation of our General Conditions, and to comply with court orders, governmental requests or to comply with applicable legal provisions.

4. WHAT IS THE LEGAL BASIS OF THE TREATMENT?

We will only process your personal information in cases where we have a legal basis to do so.

In most cases we will treat your information to guarantee access to the Site and the services offered therein. In addition, we may process your data for one or more of the following reasons:

▪ With your explicit consent (for example to inform you about our products, services, events and for other promotional purposes, as well as to offer you a personalized service)

▪ To ensure compliance with legal obligations, regulations and community regulations (for example to comply with court orders, government requests or to comply with applicable legal provisions)

▪ For our legitimate interest (for example to improve the services we offer through the Site or to guarantee the ownership and security of the data we process).

5. IS THE PROVISION OF DATA MANDATORY?

The provision of personal data is mandatory only for the processing necessary to guarantee access to our site and the services we offer through the same. Any refusal to provide personal data requested for this purpose makes it impossible to register on the Site and use the relative services. All the other provisions of your information are optional but the provision of the same allows us to offer you a better experience.

5. IS THE PROVISION OF DATA MANDATORY?

The provision of personal data is mandatory only for the processing necessary to guarantee access to our site and the services we offer through the same. Any refusal to provide personal data requested for this purpose makes it impossible to register on the Site and use the relative services. All the other provisions of your information are optional but the provision of the same allows us to offer you a better experience.

6. WHAT ARE THE METHODS WE TREAT YOUR DATA AND HOW LONG?

The storage of personal data will be in paper and / or electronic form and for the time strictly necessary to achieve the purposes referred to in point 3 above ("For what purposes do we process your data?").

In particular, when you register on the Site and create an account, we process and store most of your information in our possession for as long as you actively use the services we offer through the Site. Following the termination of your account, we will retain your personal information for a maximum period of 24 months from the date of cancellation of the account for defense purposes and / or to enforce our right in judicial and / or extrajudicial case in case of legal disputes to the execution of our services; Your additional personal information relating to transactions made through the Site is stored for 10 years pursuant to law (including tax obligations).

For direct marketing and profiling purposes, we keep your data for a maximum period equal to that provided for by the applicable legislation, respectively 24 and 12 months from the last interaction, of any kind on your part with the Site.

For purposes of analysis aimed at improving the service, the user's personal data will be subject to a maximum storage period of 24 months from the date of their registration.

Upon expiration of the maximum period of storage of personal data as provided for in this section, we will automatically delete your data or make them permanent and irreversible.

We remind you that if you do not exercise any active action (such as, use of the services offered by the Site, browsing, searches and / or any other use of the Site) for a continuous period of 36 months, you will be classified as an inactive user and, subject to written notice regarding the deactivation of your account, we will proceed to store your personal data for the maximum storage period specified therein.

7. HOW CAN YOU EXERCISE YOUR RIGHTS?

Consistent with the provisions of the GDPR, you have the right to request, at any time, access to your personal data, the rectification or cancellation of the same, to oppose their treatment or to exercise the right to portability. The applicable legislation regarding the protection of personal data also allows you to exercise the right to request the limitation of processing in the cases provided for by art. 18 of the GDPR, as well as to obtain in a structured format, commonly used and readable by an automatic device, the data concerning you, in the cases provided for by art. 20 of the GDPR.

Requests can be sent to the e-mail address info@capperi.coop. In particular, if you wish to authorize the activities referred to in letters b) (Marketing purposes) in the previous point 3 ("For what purposes do we process your data?") And subsequently I did not wish to receive further communications from us or would like to limit the modalities with to be contacted, you can at any time interrupt these communications by simply clicking on the "unsubscribe" link at the bottom of each communication.

Finally, we remind you that you always have the right to lodge a complaint with the competent supervisory authority (Guarantor for the Protection of Personal Data), pursuant to art. 77 of the GDPR, if you believe that the processing of your data is contrary to the legislation in force.

8. HOW DO WE GUARANTEE THE PROTECTION OF YOUR DATA?

Your personal data is processed by the parties indicated in the previous point 1 ("Who treats your data?"), In accordance with the provisions of the current legislation. In particular, to ensure the security of your data taking into account the state of the art and the implementation costs, as well as the nature, object, context and purpose of the processing, as well as the risk of various probabilities and severity for the rights and freedoms of individuals, we have adopted adequate technical and organizational measures to guarantee an adequate level of security to the risk.

9. WHEN WAS THIS INFORMATION REPORT UPDATED?

This information was published on the date indicated in the heading and may be subject to changes over time, also related to the entry into force of new sector regulations, the updating or provision of new services or technological innovations. In this case the co-owners will notify you giving evidence of such updates.

10. DO YOU HAVE ADDITIONAL QUESTIONS?

We welcome questions, comments and concerns about our privacy policy and our privacy practices.

If you wish to provide feedback or if you have any questions or concerns, please contact our DPO or send an email to info@capperi.coop.

 

COOKIE POLICY

Extended Cookie Policy Policy

We use cookies to make our site easier and more intuitive. The data collected thanks to cookies is used to make the browsing experience more enjoyable and more efficient in the future.

What are cookies?

Cookies are small text files sent by the site to the terminal of the person concerned (usually to the browser), where they are stored before being re-transmitted to the site on the next visit by the same user. A cookie cannot retrieve any other data from the user's hard drive or transmit computer viruses or acquire email addresses. Each cookie is unique to the user's web browser. Some of the cookie functions can be delegated to other technologies. In this document the term "cookies" refers to both cookies, properly so called, and all similar technologies.

Type of cookies

Cookies can be first or third party, where "first part" means cookies that report the site as a domain, while "third party" means cookies that relate to external domains.

Third-party cookies are necessarily installed by an external party, always defined as a "third party", not managed by the site. These parties may also install first-party cookies, saving their own cookies on the site's domain.

Another type of cookie are the so-called "Flash Cookies" (Local Shared Objects), used within Adobe Flash Player to deliver some content, such as video clips or animations, in order to remember settings and preferences. Flash cookies are stored on the device, but are managed through a different interface than the one provided by the browser used.

Nature of cookies

Regarding the nature of cookies, there are different types:

Technical cookies

Technical cookies are those used for the sole purpose of "transmitting a communication over an electronic communication network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service "(see Article 122, paragraph 1 of the Code).

Type of cookies

Cookies can be first or third party, where "first part" means cookies that report the site as a domain, while "third party" means cookies that relate to external domains.

Third-party cookies are necessarily installed by an external party, always defined as a "third party", not managed by the site. These parties may also install first-party cookies, saving their own cookies on the site's domain.

Another type of cookie are the so-called "Flash Cookies" (Local Shared Objects), used within Adobe Flash Player to deliver some content, such as video clips or animations, in order to remember settings and preferences. Flash cookies are stored on the device, but are managed through a different interface than the one provided by the browser used.

Nature of cookies

Regarding the nature of cookies, there are different types:

They are not used for other purposes and are normally installed directly by the website owner or manager. They can be divided into:

• browsing or session cookies, which guarantee the normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access restricted areas); they are in fact necessary for the proper functioning of the site;

• analytics cookies, similar to technical cookies when used directly by the site manager to collect information, in aggregate form, on the number of users and how they visit the site, in order to improve the site's performance;

• functionality cookies, which allow the user to browse based on a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service rendered to the same. For the installation of these cookies, the prior consent of the user is not required (more information in the paragraph on cookie management below).

Profiling cookies

Profiling cookies are designed to create user profiles and are used in order to send advertising messages in line with the preferences shown by the user while browsing the web.

The consent of the interested party is required for the use of profiling cookies. According to the provision (more information in the paragraph on cookie management below) the user can authorize or deny consent to the installation of cookies through the options provided in the "Manage cookies" section.

In the case of third-party cookies, the site does not have direct control of individual cookies and cannot control them (it can neither install them directly nor delete them). You can still manage these cookies through your browser settings (follow the instructions below), or the sites listed in the "Manage cookies" section.

The User is therefore invited to check on the website of the third party indicated in the table below.

Cookies installed on this site

Here is the list of cookies (logically grouped in terms of functionality or supplier) on this site. Third-party cookies have a link to the privacy statement of the relevant external provider, where it is possible to find a detailed description of the individual cookies and the treatment that is carried out.

List of technical cookies on the Capperi.coop website

System cookies

The Capperi site uses cookies to guarantee the user a better browsing experience; these cookies are essential for the correct use of the site. You can disable these cookies from the browser by following the instructions in the dedicated paragraph, but you will compromise your experience on the site and we will not be able to answer for the malfunctions.

Google Analytics

These are tracking cookies for the generation of site usage statistics. Google Analytics uses cookies that do not store personal data and are stored on the user's computer to allow the website manager to analyze how users use the site. To prevent the storage of the aforementioned cookies, the user can follow the procedure found at the following link:

http://www.google.it/intl/it/policies/ 

Mixpanel

These are tracking cookies for the generation of site usage statistics. Mixpanel uses cookies that do not store personal data and are stored on the user's computer to allow the website manager to analyze how users use the site. To prevent the storage of the aforementioned cookies, the user can follow the procedure found at the following link:

https://mixpanel.com/privacy/

Sociomantic

These are tracking cookies for the generation of site usage statistics. Mixpanel uses cookies that do not store personal data and are stored on the user's computer to allow the website manager to analyze how users use the site. To prevent the storage of the aforementioned cookies, the user can follow the procedure found at the following link:

https://www.sociomantic.com/website-privacy/

Facebook

Facebook uses cookies to offer users sharing and "like" features on their wall. For more information, visit https://www.facebook.com/about/privacy

Twitter

Twitter uses cookies to offer users sharing functionality on their wall.

For more information, see the pages: https://support.twitter.com/articles/20170519-uso-dei-cookie-e-di-altre-tecnologie-simili-da-parte-di-twitter  and https://twitter.com/privacy?lang=it  

Google+

Google+ uses cookies to offer the user sharing functionality on their wall.

For more information, see the page http://www.google.com/policies/technologies/cookies/

Pinterest

Pinterest uses cookies to offer the user sharing functionality on its bulletin board.

For more information, see https://about.pinterest.com/it/privacy-policy

List of profiling cookies on the Capperi site.

Google Doubleclick

DoubleClick uses cookies to improve advertising, and uses cookies to select advertisements based on what is relevant to a user and to prevent the user from seeing advertisements already shown in the past. Google Doubleclick allows you to manage campaigns on third-party channels, which in turn can install profiling cookies.

Capers manages Doubleclick through Cadreon. You can disable the installation of cookies by Doubleclick on the Capperi site at any time by disabling Cadreon from the "Manage cookies" link on the page. If the cookies have been previously installed, delete the cookies through the browser settings (follow the instructions on this page), because being third parties it is technically not possible for the Capperi site to remove them.

More information, also in relation to the ways in which it is possible to disable these cookies, available at the following link: http://www.google.com/policies/technologies/ads/

Google Adwords Remarketing

Google Adwords Remarketing installs cookies to study and improve advertising, with remarketing actions, in order to send you messages in line with your interests.

Remarketing helps to reach users who have visited the site. Previous visitors or users can see the Capperi ads as they browse the websites included in the Google Display Network or when they look for terms related to Capperi products or services on Google.

More information, also in relation to the ways in which cookies can be disabled, available at the following link: https://support.google.com/adwords/answer/2407785?hl=it  To select / deselect the cookie click here http://www.google.com/settings/ads  

Duration of cookies

Cookies have a duration dictated by the expiration date (or by a specific action such as closing the browser) set at the time of installation.

Cookies can be:

• temporary or session (session cookies): they are used to store temporary information, allow you to link the actions performed during a specific session and are removed from the computer when the browser is closed;

• permanent (persistent cookies): they are used to store information, such as the login name and password, so as to prevent the user from having to enter them again each time they visit a specific site. These remain stored in the computer even after closing the browser.

Cookie management

In compliance with the directives of the Code regarding the protection of personal data (legislative decree of 30 June 2003, n. 196, hereinafter "Code") and, in particular, with the articles 13, paragraph 3 and 122, paragraph 1 and with reference to the provision for the identification of simplified procedures for information and the acquisition of consent for the use of cookies - 8 May 2014 (Published in the Official Journal No. 126 of 3 June 2014), you can change your consent to cookies at any time directly from this link - cookie management.

Marricrio Soc. Coop. will keep track of the User's consent through a specific technical cookie, considered by the Privacy Guarantor a "not particularly invasive" tool. The User can deny his consent and / or modify at any time his own options regarding the use of cookies by this Website, by accessing this Privacy Policy which is "linkable" from every page of this Site.

The User has the right at any time to exercise the rights recognized by the art. 7 of Legislative Decree 196/2003 and, in particular, among others, to obtain a copy of the processed data, their updating, their origin, the purpose and method of processing, their correction or integration, their cancellation , the transformation into anonymous form or the block for processing in violation of the law and to oppose the processing for legitimate reasons.

To exercise these rights, write to info@capperi.coop

If consent has already been given but you want to change the cookie permissions, you must delete them through the browser, as shown below, because otherwise those already installed will not be removed. In particular, please note that it is not possible in any way to control third-party cookies, so if consent has already been given previously, it is necessary to delete cookies through the browser (dedicated section) or by requesting the opt-in. out directly to third parties or through the site http://www.youronlinechoices.com/it/le-tue-scelte

If you want to know more, you can consult the following sites:

http://www.youronlinechoices.com/

http://www.allaboutcookies.org/

https://www.cookiechoices.org/

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